High volume of requests
Monitoring - We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.
Aug 25, 2025 - 22:08 UTC
Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.95 % uptime
Today
Digital ID Operational
90 days ago
99.93 % uptime
Today
Identity verification Operational
90 days ago
99.96 % uptime
Today
Identity verification portal Operational
90 days ago
99.98 % uptime
Today
Age verification Operational
90 days ago
99.87 % uptime
Today
Age estimation Operational
90 days ago
99.96 % uptime
Today
eSignatures Operational
90 days ago
99.93 % uptime
Today
Yoti Hub Operational
90 days ago
99.96 % uptime
Today
Yoti Website Operational
90 days ago
99.96 % uptime
Today
Yoti Password Manager Operational
90 days ago
99.97 % uptime
Today
Yoti Web Account Operational
90 days ago
99.96 % uptime
Today
UK Post Office In-branch verification (IBV) Operational
90 days ago
99.98 % uptime
Today
USA1 Operational
90 days ago
99.93 % uptime
Today
Identity verification Operational
90 days ago
99.96 % uptime
Today
Age verification Operational
90 days ago
99.87 % uptime
Today
Age estimation Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2025

No incidents reported today.

Aug 26, 2025
INC-3380 (P1 - High Priority)
Postmortem - Read details
Aug 26, 17:04 UTC
Resolved - The Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV) services are fully operational. This incident has been resolved.
Aug 26, 14:59 UTC
Monitoring - We have fixed the Age verification service. Our engineers will monitor the situation until we declare the incident resolved.
Aug 26, 14:51 UTC
Update - We are continuing to investigate this issue.
Aug 26, 14:35 UTC
Investigating - We are experiencing issues with Age verification service.
Aug 26, 13:56 UTC
Monitoring - All our services have returned to normal. Our engineers will monitor the situation until we declare the incident resolved.
Aug 26, 13:22 UTC
Update - We are continuing to investigate this issue.
Aug 26, 13:12 UTC
Update - We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), services.
Aug 26, 12:57 UTC
Investigating - We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures services.
Aug 26, 12:30 UTC
Aug 25, 2025

Unresolved incident: High volume of requests.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
High volume of requests
Resolved - The volume of requests are now back to normal level and all services are functioning correctly.
Aug 20, 18:26 UTC
Monitoring - We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.
Aug 14, 01:31 UTC
Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Aug 13, 2025

No incidents reported.

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